ID: #20V080000
MFR: Chrysler (FCA US LLC)
SYSTEM_COMPONENT
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
EVENT_SUMMARY
Your 2019 Ram 1500 pickup truck's transfer case might not have been installed correctly, which could cause the vehicle to get stuck in neutral.
RISK_ASSESSMENT
If this happens, you could lose power while driving, which might increase the risk of a crash, or you won't be able to shift your truck into 'PARK'.
RESOLUTION_PROTOCOL
Don't worry, it's free! A dealership will replace your transfer case at no cost to you. They'll be in touch with you to schedule the repair.