ID: #19V738000
MFR: BMW of North America, LLC
Component
STEERING:RACK AND PINION:PINION SHAFT
What Happened
The pinion shaft is a small gear in your steering system that helps you turn your wheels. In some 2020 BMW X3 M40i and X4 M40i models, this gear may break under heavy use.
Risk if Unfixed
If the pinion shaft breaks, you could lose control of your steering, which could lead to a crash.
Free Fix
Your BMW dealer will replace the faulty steering gear with a new one at no cost to you. You should schedule the repair as soon as possible and contact BMW customer service at 1-800-525-7417 for more information.