NHTSA Recall #19V716000 — MERCEDES-BENZ Sprinter STRUCTURE
Show original NHTSA language
What happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Risk if unfixed
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Original NHTSA model designations: MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500
Affected Vehicles
Arrange a free repair
Contact an authorized MERCEDES-BENZ dealer →Is YOUR vehicle affected?
This page lists the models and model years named in NHTSA campaign #19V716000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.
Frequently Asked Questions
Is the 2019 MERCEDES-BENZ Sprinter safe to drive?
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the STRUCTURE:BODY:DOOR recall for the 2019 MERCEDES-BENZ Sprinter? (Campaign #19V716000)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly. If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury. DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.