Skip to main content

NHTSA Recall #19V709000 — MERCEDES-BENZ GLS-Class STRUCTURE

Standard NHTSA Filing NHTSA Official Language
ID: #19V709000 MFR: Mercedes-Benz USA, LLC.

What This Recall Means

Component

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

What Happened
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Risk if Unfixed
The detached trim can become a road hazard, increasing the risk of a crash.

How to Get This Fixed

Free Fix
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Show original NHTSA language

What happened

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Risk if unfixed

The detached trim can become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

Original NHTSA model designations: MERCEDES-BENZ GLS450

Affected Vehicles

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #19V709000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2020 MERCEDES-BENZ GLS-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS recall for the 2020 MERCEDES-BENZ GLS-Class? (Campaign #19V709000)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach. The detached trim can become a road hazard, increasing the risk of a crash. MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.