NHTSA Recall #18V497000 — MERCEDES-BENZ Metris POWER TRAIN
CriticalNHTSA Official Language
ID: #18V497000MFR: Daimler Vans USA, LLC
What This Recall Means
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Risk if Unfixed
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
How to Get This Fixed
Free Fix
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Show original NHTSA language
What happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Risk if unfixed
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Original NHTSA model designations: MERCEDES-BENZ METRIS
This page lists the models and model years named in NHTSA campaign #18V497000.
Matching a model and year on this list does not prove an individual vehicle is
affected — some vehicles in an affected model year are never part of the recall population.
The authoritative way to know is a VIN check against NHTSA's own records.
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the POWER TRAIN:DRIVELINE:DRIVESHAFT recall for the 2018 MERCEDES-BENZ Metris? (Campaign #18V497000)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange. If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash. DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.