ID: #17V287000
MFR: Volkswagen Group of America, Inc.
SYSTEM_COMPONENT
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
EVENT_SUMMARY
Your vehicle may have the wrong front seat head restraints installed, which could lead to your head not being properly secured in the event of a crash.
RISK_ASSESSMENT
If your head isn't properly restrained in a crash, you have a higher risk of getting hurt.
RESOLUTION_PROTOCOL
Volkswagen will replace the front seat head restraints for free, and they'll contact you to schedule the repair. You can also call them at 1-800-893-5298 to start the process.