ID: #17V287000
MFR: Volkswagen Group of America, Inc.
What This Recall Means
Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk if Unfixed
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
How to Get This Fixed
Free Fix
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.