Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Risk if Unfixed
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
How to Get This Fixed
Free Fix
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Show original NHTSA language
What happened
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Risk if unfixed
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Original NHTSA model designations: MERCEDES-BENZ C300
This page lists the models and model years named in NHTSA campaign #17V243000.
Matching a model and year on this list does not prove an individual vehicle is
affected — some vehicles in an affected model year are never part of the recall population.
The authoritative way to know is a VIN check against NHTSA's own records.
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the STEERING:ELECTRIC POWER ASSIST SYSTEM recall for the 2017 MERCEDES-BENZ C-Class? (Campaign #17V243000)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact. A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash. MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.