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NHTSA Recall #17V177000 — MERCEDES-BENZ E-Class ELECTRICAL SYSTEM

Moderate NHTSA Official Language
ID: #17V177000 MFR: Mercedes-Benz USA, LLC.

What This Recall Means

Component

ELECTRICAL SYSTEM:SOFTWARE

What Happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk if Unfixed
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

How to Get This Fixed

Free Fix
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Show original NHTSA language

What happened

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Risk if unfixed

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Original NHTSA model designations: MERCEDES-BENZ E350, MERCEDES-BENZ CLA250, MERCEDES-BENZ C300, MERCEDES-BENZ GLC300, MERCEDES-BENZ S550

Affected Vehicles

2016 MERCEDES-BENZ E-Class
2016 MERCEDES-BENZ CLA-Class
2016 MERCEDES-BENZ C-Class
2016 MERCEDES-BENZ GLC-Class
2015 MERCEDES-BENZ E-Class
2015 MERCEDES-BENZ C-Class
2015 MERCEDES-BENZ S-Class
2014 MERCEDES-BENZ E-Class
2013 MERCEDES-BENZ E-Class
2012 MERCEDES-BENZ E-Class

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #17V177000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →

Frequently Asked Questions

Is the 2016 MERCEDES-BENZ E-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the ELECTRICAL SYSTEM:SOFTWARE recall for the 2016 MERCEDES-BENZ E-Class? (Campaign #17V177000)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash. MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.