NHTSA Recall #17V078000 — MERCEDES-BENZ E-Class POWER TRAIN
CriticalNHTSA Official Language
ID: #17V078000MFR: Mercedes-Benz USA, LLC.
What This Recall Means
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
What Happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Risk if Unfixed
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
How to Get This Fixed
Free Fix
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Show original NHTSA language
What happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Risk if unfixed
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Original NHTSA model designations: MERCEDES-BENZ E300
This page lists the models and model years named in NHTSA campaign #17V078000.
Matching a model and year on this list does not prove an individual vehicle is
affected — some vehicles in an affected model year are never part of the recall population.
The authoritative way to know is a VIN check against NHTSA's own records.
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) recall for the 2017 MERCEDES-BENZ E-Class? (Campaign #17V078000)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear. If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash. MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.