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NHTSA Recall #16V351000 — MERCEDES-BENZ Sprinter STRUCTURE

Standard NHTSA Filing NHTSA Official Language
ID: #16V351000 MFR: Daimler Vans USA, LLC

What This Recall Means

Component

STRUCTURE:BODY:ROOF AND PILLARS

What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Risk if Unfixed
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

How to Get This Fixed

Free Fix
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Show original NHTSA language

What happened

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

Risk if unfixed

If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

Remedy

DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Original NHTSA model designations: MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500

Affected Vehicles

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #16V351000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2016 MERCEDES-BENZ Sprinter safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STRUCTURE:BODY:ROOF AND PILLARS recall for the 2016 MERCEDES-BENZ Sprinter? (Campaign #16V351000)

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads. If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted. DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.