ID: #14V670000
MFR: Volkswagen Group of America, Inc.
SYSTEM_COMPONENT
SEATS
EVENT_SUMMARY
Your 2015 Volkswagen Jetta or Passat may have a problem with the front seatbacks that can move unexpectedly. This is because the part that holds the seatback in place might not be working correctly.
RISK_ASSESSMENT
If this happens, it could distract you while driving, which could lead to a crash.
RESOLUTION_PROTOCOL
Don't worry, getting this fixed is free. The dealership will check the seatback assembly and fix it if needed, at no cost to you.