ID: #14V595000
MFR: Elkhart Coach
SYSTEM_COMPONENT
EQUIPMENT ADAPTIVE/MOBILITY
EVENT_SUMMARY
Your vehicle's wheelchair lift might have a problem with the part that holds the lift platform in place. This part is called the platform side plate, and it might crack and break.
RISK_ASSESSMENT
If the platform side plate cracks, the lift platform could fall out when you open the lift door, which could hurt the person operating the lift.
RESOLUTION_PROTOCOL
Elkhart will contact you to take your vehicle to a Ricon dealer or service center, where they will install a new support bumper for free. If your lift platform has already started to crack, it will be replaced for free too.