ID: #14V584000
MFR: National Van Builiders, Inc.
SYSTEM_COMPONENT
EQUIPMENT ADAPTIVE/MOBILITY
EVENT_SUMMARY
Your vehicle has a wheelchair lift made by Ricon Corporation that might have a cracked platform side plate.
RISK_ASSESSMENT
If the platform cracks, it could fall out when the lift doors open, potentially hurting the person operating the lift.
RESOLUTION_PROTOCOL
National Van will replace the cracked platform with a new one or install additional support bumpers for free, and you should take your vehicle to a Ricon dealer or service center for the repair.