ID: #14V320000
MFR: BMW of North America, LLC
Component
SUSPENSION
What Happened
Your motorcycle has a special rear shock absorber that helps keep you stable while riding. It's called the Dynamic Electronic Suspension Adjustment (ESA), and it's in your 2014 R1200 RT motorcycle.
Risk if Unfixed
If this shock absorber fails without warning, the rear of your motorcycle could become unstable, making it harder to control. This could increase the risk of a crash.
Free Fix
Your BMW dealer will replace the faulty shock absorber with a new one, at no cost to you. Don't ride your motorcycle until you've had this repair done to ensure your safety.