ID: #14V202000
MFR: BMW of North America, LLC
SYSTEM_COMPONENT
LATCHES/LOCKS/LINKAGES
EVENT_SUMMARY
Your BMW X5 may have a problem with the rear door locks. When you pull the inside door handle, the child safety lock might not stay engaged.
RISK_ASSESSMENT
If the child safety lock doesn't work, someone in the back seat could open the door while you're driving or parked, which could lead to injury.
RESOLUTION_PROTOCOL
BMW will fix this for you free of charge. They'll inspect the door locks and replace any that need it. You can also call them at 1-800-525-7417 to get started.