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NHTSA Recall #14V186000 — FORD F-750 ELECTRICAL SYSTEM

Moderate NHTSA Official Language
ID: #14V186000 MFR: DUECO Inc.

What This Recall Means

Component

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

What Happened
DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk if Unfixed
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

How to Get This Fixed

Free Fix
DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.
Show original NHTSA language

What happened

DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk if unfixed

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy

DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.

Original NHTSA model designations: FORD F-750

Affected Vehicles

2011 FORD F-750

Arrange a free repair

Contact an authorized FORD dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #14V186000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →

Frequently Asked Questions

Is the 2011 FORD F-750 safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the ELECTRICAL SYSTEM:12V/24V/48V BATTERY recall for the 2011 FORD F-750? (Campaign #14V186000)

DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire. DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.