ID: #14V171000
MFR: General Motors LLC
SYSTEM_COMPONENT
ELECTRICAL SYSTEM:IGNITION
EVENT_SUMMARY
Your vehicle's ignition system has a problem where the key can be removed from the ignition when it's not in the 'Off' position. This could cause your vehicle to roll away.
RISK_ASSESSMENT
If the key can be removed from the ignition when it's not in the 'Off' position, your vehicle could roll away and crash, potentially hurting you or others.
RESOLUTION_PROTOCOL
The dealership will replace the ignition cylinder for free, and also cut and re-learn new keys for your vehicle if needed. They'll also make sure you have working keys. This will be done at no cost to you.