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NHTSA Recall #13V506000 — PORSCHE Cayenne ELECTRICAL SYSTEM

Moderate NHTSA Official Language
ID: #13V506000 MFR: Porsche Cars North America, Inc.

What This Recall Means

Component

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

What Happened
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
Risk if Unfixed
The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

How to Get This Fixed

Free Fix
Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.
Show original NHTSA language

What happened

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.

Risk if unfixed

The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy

Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.

Original NHTSA model designations: PORSCHE Cayenne

Affected Vehicles

Arrange a free repair

Contact an authorized PORSCHE dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #13V506000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2014 PORSCHE Cayenne safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL recall for the 2014 PORSCHE Cayenne? (Campaign #13V506000)

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank. The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash. Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.