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Campaign 13V344000

Critical Plain English
ID: #13V344000 MFR: Chrysler Group LLC

What This Recall Means

Component

POWER TRAIN:AUTOMATIC TRANSMISSION

What Happened
The transmission in your RAM 3500/4500/5500 truck is the system that helps your vehicle move forward. Inside, a small metal ring called a snap ring helps keep the gears in place. In some 2012 models, this ring might be loose, which could cause problems.
Risk if Unfixed
If the snap ring fails, you could lose power to the wheels while driving, making it harder to control your vehicle and increasing the risk of a crash.

How to Get This Fixed

Free Fix
Your dealer will replace the entire transmission assembly with a new one, at no cost to you. This is a free repair, and you should schedule it as soon as you get the recall notice.

Affected Vehicles

2012 RAM 5500
2012 RAM 3500

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #13V344000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →