ID: #13V038000
MFR: Chrysler Group LLC
Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
What Happened
The differential unit in your 2009-2012 Ram 1500, 2009-2011 Dodge Dakota, 2009 Chrysler Aspen, or 2009 Dodge Durango is a crucial part that connects the wheels to the transmission. Over time, the pinion nut on this unit might loosen because of a manufacturing issue.
Risk if Unfixed
If the pinion nut comes loose, your rear axle can lock up without warning, causing a loss of control over your vehicle and possibly leading to a crash.
Free Fix
Your dealership will install a pinion nut retainer, free of charge, to prevent the nut from loosening. You will receive a letter with more information and options, including a repurchase offer or a discount on a new vehicle purchase. You should contact Chrysler at 1-800-247-9753 or schedule a repair with your dealership when you receive the letter.