ID: #12E035000
MFR: YAKIMA PRODUCTS, INC.
Component
EQUIPMENT
What Happened
The rooftop rack system on your 2012 or 2013 Ford Focus is a set of parts that holds your gear on top of the car. It's supposed to attach to the door frame with clips, but some of these clips don't make a strong enough connection.
Risk if Unfixed
If the rooftop rack system doesn't attach properly, it could slide off the car when you're driving, potentially causing a hazard on the road or putting people nearby at risk of injury.
Free Fix
You'll get a refund for the purchase price of the affected parts from Yakima, the company that made them. You don't need to take your car to a dealer for a repair, but you should contact Yakima at 1-888-925-4621 to arrange for the refund.