ID: #10V243000
MFR: MOBILITY TRANSPORTATION SERVICES
SYSTEM_COMPONENT
EQUIPMENT ADAPTIVE/MOBILITY
EVENT_SUMMARY
Your conversion van's wheelchair lift might not stop at the correct height if you press the 'up' button too early, causing it to continue rising and potentially tip over.
RISK_ASSESSMENT
If this happens, you or someone in a wheelchair could get injured, possibly from falling or tipping over.
RESOLUTION_PROTOCOL
You'll get a free software update to fix the issue, and in the meantime, you'll receive a training aid and a bulletin on how to use the lift safely. A RICON dealer will perform the repair at no cost to you.