ID: #09V484000
MFR: VOLKSWAGEN OF AMERICA, INC
SYSTEM_COMPONENT
AIR BAGS
EVENT_SUMMARY
There's a problem with the A-pillar trim covers on your 2009 Q5. A small clip might not have been made correctly, which could cause the trim to become loose when the side airbags deploy.
RISK_ASSESSMENT
If the trim piece comes loose, it could hit you or a front seat passenger during a crash, causing injury.
RESOLUTION_PROTOCOL
Volkswagen will inspect and replace the clip for free. They'll fix it as soon as possible, and you can contact them at 1-800-253-2834 if you have any questions.