ID: #00V239000
MFR: VOLVO CARS OF NA, INC.
SYSTEM_COMPONENT
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
EVENT_SUMMARY
ON CERTAIN STATION WAGONS, THE TAILGATE LOCKING MECHANISM MAY HAVE BEEN INCORRECTLY MANUFACTURED WHICH, IN COMBINATION WITH COLD TEMPERATURES, COULD CAUSE IMPROPER LOCKING OF THE TAILGATE.
RISK_ASSESSMENT
THE TAILGATE MAY NOT LOCK PROPERLY.
RESOLUTION_PROTOCOL
DEALERS WILL REPLACE THE LOCKING MECHANISM FOR THE TAILGATE. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO AT 1-800-458-1552.