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2021 MERCEDES-BENZ GLS-Class BACK OVER PREVENTION Recalls

1 recall Highest severity: Standard NHTSA Filing

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for BACK OVER PREVENTION issues.

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BACK OVER PREVENTION Safety Recalls

Standard NHTSA Filing #21V354000 NHTSA Official Language
Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Manufacturer
Mercedes-Benz USA, LLC
What Happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk if Unfixed
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Free Fix
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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Frequently Asked Questions

Is the 2021 MERCEDES-BENZ GLS-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA recall for the 2021 MERCEDES-BENZ GLS-Class? (Campaign #21V354000)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.