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2020 MERCEDES-BENZ CLA-Class STEERING Recalls

1 recall Highest severity: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for STEERING issues.

← View all 2020 MERCEDES-BENZ CLA-Class recalls

STEERING Safety Recalls

Critical #21V989000 NHTSA Official Language
Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

Manufacturer
Mercedes-Benz USA, LLC
What Happened
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
Risk if Unfixed
A sudden loss of power steering assist can increase the risk of a crash.
Free Fix
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Other MERCEDES-BENZ CLA-Class 2020 Recalls

Other MERCEDES-BENZ CLA-Class Years

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Frequently Asked Questions

Is the 2020 MERCEDES-BENZ CLA-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STEERING:ELECTRIC POWER ASSIST SYSTEM recall for the 2020 MERCEDES-BENZ CLA-Class? (Campaign #21V989000)

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving. A sudden loss of power steering assist can increase the risk of a crash. A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.