Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Manufacturer
NISSAN NORTH AMERICA, INC.
What Happened
The brackets that hold the gas struts for your SUV's rear door may not have been made correctly. This can cause them to bend and break when the door is opened or closed at high temperatures.
Risk if Unfixed
If both struts break, the door could fall down quickly and hit someone, causing serious injury.
Free Fix
You should take your vehicle to a Nissan dealership, where they will replace the brackets for free. This service will be done at no cost to you, and you should contact Nissan at 1-800-647-7261 if it's not done in a reasonable time.
Show original NHTSA language
Original — What Happened
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THE BRACKETS USED TO ATTACH THE TWO GAS STRUTS TO THE REAR DOOR (HATCH) MAY HAVE BEEN IMPROPERLY MADE. AT HIGH AMBIENT TEMPERATURES, THE INCREASE IN GAS PRESSURE IN THE STRUT(S) COULD CAUSE ONE OR BOTH BRACKETS TO BEND, RESULTING IN THE STRUTS DETACHING FROM THE BRACKET(S) WHEN OPENING OR CLOSING THE REAR DOOR.
Original — Risk if Unfixed
IF BOTH STRUTS DETACH FROM THE BRACKETS, THE DOOR WILL RAPIDLY FALL DOWN, POSSIBLY STRIKING SOMEONE AND CAUSING SERIOUS INJURY.
Original — Remedy
DEALERS WILL REPLACE THE STRUT BRACKETS. OWNER NOTIFICATION BEGAN SEPTEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
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Repairs are free at any authorized dealer. Find a dealer →