Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Manufacturer
Nissan North America, Inc.
What Happened
Your vehicle's rear-view camera display may stop working due to a software error, which affects your ability to see what's behind you while driving.
Risk if Unfixed
If your rear-view camera isn't working, you're more likely to be involved in a crash while reversing or backing up.
Free Fix
Nissan will update the software in your vehicle's control unit for free, so you can continue driving safely without worrying about the issue.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →