Component
VISIBILITY:WINDSHIELD
Manufacturer
FORD MOTOR COMPANY
What Happened
Your vehicle's windshield may have a problem with the clear and black primer, which helps hold the glass to the cab structure.
Risk if Unfixed
If the windshield separates from the cab, it could cause a serious injury or even be fatal.
Free Fix
Ford will notify you and fix the problem for free by inspecting and replacing or reattaching the windshield as needed at a dealership.
Show original NHTSA language
Original — What Happened
FORD IS RECALLING CERTAIN MODEL YEAR 2012 F-650 AND F-750 VEHICLES MANUFACTURED FROM FEBRUARY 1, 2012 THROUGH MARCH 16, 2012. THE CLEAR AND BLACK PRIMER MAY BE MISSING ON CERTAIN WINDSHIELDS WHICH MAY RESULT IN AN INSUFFICIENT BOND BETWEEN THE GLASS AND CAB STRUCTURE.
Original — Risk if Unfixed
AN INSUFFICIENT BOND MAY RESULT IN A SEPARATION OF THE WINDSHIELD FROM THE CAB, INCREASING THE RISK OF PERSONAL INJURY OR DEATH.
Original — Remedy
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE AND INSPECT THE WINDSHIELD FOR URETHANE ADHESION, AND REPLACE OR REINSTALL THE WINDSHIELD AS REQUIRED, FREE OF CHARGE. THE RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
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Repairs are free at any authorized dealer. Find a dealer →