Component
ENGINE
Manufacturer
Ford Motor Company
What Happened
Your 2021 E-350 or E-450 may have a software update issue that can cause the engine cover to get too hot.
Risk if Unfixed
If this isn't fixed, you or your passenger might get burned if you touch certain parts of the engine cover while the vehicle is running.
Free Fix
The dealership will update your vehicle's engine software for free, so you should schedule an appointment as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.
Original — Risk if Unfixed
Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.
Original — Remedy
Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →