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Arrange a VOLVO Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 26V001000 · OEM recall: R10355

Customer service number in this filing: 1-800-458-1552

Find a local authorized VOLVO dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Owners are advised to park outside and away from structures and limit their charge to a maximum of 70% until the recall repair is complete. Dealers will inspect and replace the battery modules as necessary, free of charge. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026. This recall was replaced by recall number 26V103.