Arrange a VOLVO Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 18V800000 · OEM recall: R39917

Customer service number in this filing: 1-800-458-1552

Find a local authorized VOLVO dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.