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Arrange a VOLVO Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 16V268000 · OEM recall: R89702

Customer service number in this filing: 1-800-458-1552

Find a local authorized VOLVO dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Volvo will notify owners, and dealers will perform a software upgrade that disables the auto-close function, free of charge. The recall began June 24, 2016. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://Volvo.custhelp.com. Volvo's number for this recall is R89702.