Arrange a VOLKSWAGEN Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 12V540000

Customer service number in this filing: 1-800-822-8987

Official VOLKSWAGEN Recall & Service Page →

Find a local authorized VOLKSWAGEN dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Volkswagen will notify owners, and replace the control modules, free of charge. The recall is expected to begin during January 2013. Owners may contact Volkswagen at 1-800-822-8987.