Arrange a RAM Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 24V896000 · OEM recall: C4B
Customer service number in this filing: 1-800-853-1403
Official RAM Recall & Service Page →
Find a local authorized RAM dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated July 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.