Arrange a PORSCHE Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 24V217000 · OEM recall: ARA5
Customer service number in this filing: 1-800-767-7243
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Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will analyze the battery data and replace the high-voltage battery modules as necessary, free of charge. Owner notification letters were mailed on October 9, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA5.