Arrange a NISSAN Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 25V655000 · OEM recall: R25C8
Customer service number in this filing: 1-800-867-7669
Find a local authorized NISSAN dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Owners are advised not to use Level 3 quick charging until the remedy is completed. Dealers will update the battery software, free of charge. Owner letters were mailed June 16, 2026. Owners may contact Nissan's Customer Service at 1-800-867-7669. Nissan's number for this recall is R25C8. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 4, 2025.