Arrange a NISSAN Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 24V700000 · OEM recall: R24B2

Customer service number in this filing: 1-800-867-7669

Find a local authorized NISSAN dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will update the battery software, free of charge. Owner letters were mailed June 3, 2026. This is a phased recall. Owners may contact Nissan Customer Service at 1-800-867-7669. Nissan's numbers for this recall are R24B2, P4A38, and P5A22.