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Arrange a NISSAN Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 02V056000

Customer service number in this filing: 1-800-647-7261

Find a local authorized NISSAN dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

DEALERS WILL INSPECT THE DRIVER SIDE FLOOR MAT AND IF IT IS A NISSAN FLOOR MAT SUBJECT TO THIS RECALL, THE DEALER WILL REPLACE BOTH THE DRIVER AND PASSENGER SIDE FLOOR MATS. OWNER NOTIFICATION BEGAN MARCH 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.