Arrange a MERCEDES-BENZ Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 22V493000 · OEM recall: 2022080002

Customer service number in this filing: 1-800-367-6372

Official MERCEDES-BENZ Recall & Service Page →

Find a local authorized MERCEDES-BENZ dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.