Arrange a MERCEDES-BENZ Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 21V909000

Customer service number in this filing: 1-800-367-6372

Official MERCEDES-BENZ Recall & Service Page →

Find a local authorized MERCEDES-BENZ dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.