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Arrange a LINCOLN Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 20V414000 · OEM recall: 20S37

Customer service number in this filing: 1-866-436-7332

Official LINCOLN Recall & Service Page →

Find a local authorized LINCOLN dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.