Arrange a LEXUS Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 25V767000 · OEM recall: 25TB14
Customer service number in this filing: 1-800-331-4331
Official LEXUS Recall & Service Page →
Find a local authorized LEXUS dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
The remedy is currently under development. Once the repair is available, repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed December 16, 2025. Additional letters will be sent once the final remedy is available, anticipated July or August 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB14 and 25TA14. Lexus' numbers for this recall are 25LB07 and 25LA07. This recall expands previous NHTSA recall number 24V381.