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Arrange a INFINITI Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 11E024000

Customer service number in this filing: 1-800-321-0784

Find a local authorized INFINITI dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

ZF SERVICE NOTIFY WHOLESALERS TO RETURN ANY AFFECTED CLUTCH KIT ASSEMBLIES STILL IN INVENTORY FOR FREE REPLACEMENT KITS. THIS CONDITION WILL CORRECT ITSELF AFTER THE FIRST START-UP AND USAGE OF THE CLUTCH KIT. HOWEVER, IF AN OWNER IS NOT SATISFIED WITH ITS PERFORMANCE, ZF SERVICES WILL REIMBURSE THE OWNER FOR THE COST OF THE REPLACEMENT CLUTCH KIT AND A REASONABLE AMOUNT FOR ITS INSTALLATION. THE SAFETY RECALL BEGAN ON JULY 13, 2011. OWNERS MAY CONTACT ZF SERVICES AT 1-800-321-0784 EXT. 6748.