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Arrange a INFINITI Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 02V245000

Customer service number in this filing: 1-800-662-6200

Find a local authorized INFINITI dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

DEALERS WILL INSPECT AND, IF NECESSARY, PROPERLY ATTACH THE FUEL HOSE TO THE FUEL PUMP. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 7, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INFINITI AT 1-800-662-6200.