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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 26V301000 · OEM recall: 25C69

Customer service number in this filing: 1-866-436-7332

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

The Secondary On Board Diagnostic Module C (SOBDMC) software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed October 16, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 15, 2026. This recall expands previous NHTSA recall number 25V863.