Arrange a FORD Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 25V721000 · OEM recall: 25SB5
Customer service number in this filing: 1-866-436-7332
Official FORD Recall & Service Page →
Find a local authorized FORD dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Dealers will replace the pivot links and bolts, free of charge. Interim letters, notifying owners of the safety risk, were mailed November 6, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB5. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 28, 2025.