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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 24V683000 · OEM recall: 24S60

Customer service number in this filing: 1-866-436-7332

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will update the body control module and powertrain control module software, free of charge. Owner notification letters were mailed October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S60. Vehicles in this recall that were previously recalled for the same issue under 24V-267 will need to have the new remedy performed.