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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 23V802000 · OEM recall: 23C36

Customer service number in this filing: 1-866-436-7332

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will update the LED driver module software, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C36. Vehicles with high series headlamps previously recalled under recall number 22V-686 that received an incomplete remedy, or have not yet been repaired, will need to have the new remedy completed.