Arrange a FORD Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 23V358000 · OEM recall: 23C16
Customer service number in this filing: 1-866-436-7332
Official FORD Recall & Service Page →
Find a local authorized FORD dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Dealers will add a sliding clip latch stop to the driver and front passenger seat belts, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed July 14, 2023. Owner letters informing owners that parts are available were mailed on October 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C16.